Candlewood Valley Health & Rehabilitation Center

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Receiving these awards sets us apart from other facilities in the area.We are a premiere facility
and take pride in all that we accomplish because we put the care of our residents above all else.

Five Star Rating

Candlewood Valley Health & Rehabilitation Center has received a Five Star Quality Rating from the Center for Medicare and Medicaid Services (CMS). The Five Star Rating earned by Candlewood is the highest possible rating issued by CMS, and is comprised of several components including: State Survey Results, RN Staffing and Quality Measures. Quality Measures include indicators such as pain management, pressure ulcers and urinary tract infections. In all of these areas, CVHRC scored above average.

Silver Award

In 2012 Candlewood received the Silver Award signifying Achievement in Quality from the American Health Care Association. The AHCA/NCAL National Quality Award Program has been designed as a progressive three-step process to encourage the continuous learning and development of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of systematic quality improvement. The criteria for each award are based on the Health Care Criteria of the Baldrige Performance Excellence program.

The AHCA defines the Silver Award recipients as applicants who provide an extensive assessment of their systematic approaches, performance measures, and sustainable organizational and process results that are linked to the key customer requirements, success factors, and challenges they identified in previously earning the Bronze Award.

Bronze Award

In 2010 Candlewood Valley Health and Rehabilitation Center earned the Bronze Quality Award designation from the American Health Care Association. The commitment to quality designated by this award is a key first step to developing systematic, sustainable, person-centered care and services. Facilities must earn an award at each level before progressing to the next level. We had to provide our mission statement, demonstrate that we are aware of our customers’ environment and expectations along with an awareness of key performance measures and challenges. In addition, we had to establish that we have the ability to achieve performance improvement. We were one of only ten facilities in the state of Connecticut to win a 2010 Bronze Award. Four of the ten Connecticut winners were facilities owned by the TransCon Builders organization, our parent company.

Candlewood Valley Health & Rehabilitation Center

30 Park Lane East, New Milford, Connecticut 06776  •  
P: (860) 355-0971
  •  F: (860) 355-9965

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